TLDR:
- Voice AI and robotics technology are becoming more conversational and sophisticated.
- Vox AI claims to be the most conversational and intelligent drive-thru voice AI system.
- RichTech Robotics upgrades ADAM, the robot barista/bartender, to be more conversational.
- Chowly acquires digital marketing platform Targetable to become a one-stop-shop for restaurant tech needs.
- PathSpot introduces Safety Suite, an upgraded food safety platform.
- ChatMeter upgrades its customer feedback platform with AI to provide real-time data and analysis of customer sentiments.
- GoTab launches a phone-only POS platform for restaurants.
As voice artificial intelligence (AI) and robotics technology becomes more sophisticated and widely-used, companies are focusing on improving conversational aspects. Vox AI claims to be the most conversational and intelligent drive-thru voice AI system and uses generative AI to allow non-scripted interactions. RichTech Robotics has upgraded its robot barista/bartender, ADAM, to be more conversational and able to sense and greet guests first. Chowly has acquired digital marketing platform Targetable to become a one-stop-shop for restaurant tech needs. PathSpot has introduced Safety Suite, an upgraded food safety platform that uses cloud-based analytics to modernize safety procedures. ChatMeter has upgraded its customer feedback platform with AI to provide real-time data and analysis of customer sentiments. GoTab has launched a phone-only POS platform for restaurants that eliminates the need for a card reader and offers contactless payments.