White Castle 2024: Quick leap in QSR Voice AI expected
Quick-service restaurant (QSR) chain White Castle predicts a rapid advance in voice automation within the industry in 2024, specifically within drive-thru applications. Consumer acceptance is still mixed, with a PYMNTS Intelligence report suggesting only 8% of consumers believe voice assistants are as reliable as humans, and 12% believe they never will be. However, the same … Read more White Castle 2024: Quick leap in QSR Voice AI expected