Salesforce: The trusted AI company, yet to convince its customers.
Salesforce has been marketing its generative artificial intelligence (AI) as trustworthy and safe, yet customers remain skeptical. The company’s AI enhancements, introduced during its World Tour conference, include vector database support and AI search for its Einstein Copilot product, are designed to integrate generative AI into workflows and solidify trust with users. However, critics have … Read more Salesforce: The trusted AI company, yet to convince its customers.