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Artificial Intelligence (AI) is projected to “dominate customer experience (CX) in 2024,” according to Jon Heaps, an AI expert and co-founder of Ascent Business Partners. Companies are expected to apply AI in their contact centers, leading to a more streamlined and efficient customer experience. This includes tools such as chatbots and predictive analytics to expedite … Read more AI, your customer experience powerhouse by 2024.

The ever-growing role of artificial intelligence (AI) in society has initiated debates about potential rights for this technology. Discussing this concept requires an analysis of cognitive abilities over sentience, and the creation of a unique legal framework, “Technology Rights”. Despite being a hypothetical topic, the prospect of granting rights to AI raises significant legal, ethical … Read more Artificial Intelligence: Worthy of Rights?

Integrating AI in healthcare requires a strategic approach focused on patient needs and successful partnerships, according to panelists at the HIMSS AI Conference in San Diego. Healthcare providers should determine strategic priorities and set clear goals for AI investment and implementation. Adopting AI can increase provider productivity, support clinician quality of life, and improve back-end … Read more Unleash AI power: patience, partnerships empower strategic integration.

The Knight Center for Journalism in the Americas led pioneering AI training for thousands of journalists in 2023, focusing on the understanding and implication of AI in the news industry. Four instructor-led online courses, three self-directed courses , a multilingual webinar, and a panel discussion titled “How can journalism incorporate AI, including generative tools like … Read more Knight Center 2023: Pioneering AI training fuels journalism’s future.

Key Points: In 2024, advancements in AI are expected to drive virtual payments and predictive analytics in spend management. AI will transform spend management by enabling near-immediate reimbursement and automated audits for business expenses. Predictive analytics tools will emerge in 2024, allowing for data-backed recommendations to improve business operations. Generative AI will become more widely … Read more AI and Spend Management Revolution in 2024 Forecast

New Jersey Governor Phil Murphy and Princeton University leaders have announced the establishment of a formal hub for Artificial Intelligence (AI) research and development. The initiative aims to position New Jersey as the East Coast’s answer to Silicon Valley in emerging technology. This AI center is a collaborative venture between state government, the Ivy League … Read more New Jersey university welcomes groundbreaking AI hub soon.

Researchers have discovered ways to optimize a website for artificial intelligence (AI) search, significantly increasing its visibility. The Generative Engine Optimization (GEO) technique developed by the team can increase visibility of smaller lower-ranked websites by 115%, thereby enabling them to perform better than larger corporate websites in search results. Three optimization strategies particularly worked across … Read more Unlocking Secrets: SEO Mastery for AI Search Revealed by Researchers

OpenAI, a leading researcher in artificial general intelligence (AGI), has introduced the concept of “superalignment”: using less capable AI to supervise and control more advanced AI systems, which the organization refers to as superintelligent AI. OpenAI’s theoretical superintelligent AI would far surpass human capabilities, rendering traditional supervision techniques like reinforcement learning from human feedback (RLHF) … Read more OpenAI remixes David vs Goliath: a fresh spin on AI supervision

• Scientists from the U.S. have developed microchips smaller than a dime that can hold artificial intelligence (AI) programs. • The company behind this innovation, Aizip, predicts these chips could be used in everyday items such as shoes and microwaves. • Unlike large AI models which require massive data centers, these tiny AI tools can … Read more Accessorize every possession, transforming them with artificial intelligence footwear.