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Salesforce has been marketing its generative artificial intelligence (AI) as trustworthy and safe, yet customers remain skeptical. The company’s AI enhancements, introduced during its World Tour conference, include vector database support and AI search for its Einstein Copilot product, are designed to integrate generative AI into workflows and solidify trust with users. However, critics have … Read more Salesforce: The trusted AI company, yet to convince its customers.

Pakistan’s imprisoned former Prime Minister Imran Khan’s speech was delivered using artificial intelligence (AI), a move which could potentially boost his political party’s chances in the upcoming elections, according to analysts. The speech was viewed by more than a million people on social media and was confirmed by Khan’s party, Pakistan Tehreek-e-Insaf (PTI), as being … Read more Pakistani opposition hijacks AI, recreates incarcerated ex-PM Khan’s speech

Key Elements: Health insurance giants United Healthcare and Humana are facing legal action over the use of an artificial intelligence tool to process claims. These lawsuits allege wrongful denial of coverage for necessary medical services. The increase in use of AI technology in the health insurance sector is raising fears of higher claims denials, potentially … Read more Health insurance giants: AI tool in lawsuits’ crosshairs for claims

In 2023, the U.S. Patent and Trademark Office (USPTO) made significant advancements towards modernization and administrative efficiency while also focusing on reducing environmental impact. The USPTO introduced new rules for electronic patent applications, replacing physical patent grants with an Electronic Patent Grant Information sheet (EPGI) in a bid to increase administrative efficiency and foster a … Read more 2023 USPTO Recap: Digital Filings, Regulatory Measures, AI Unleashed

ChatGPT is not an AI strategy but it should be viewed as a strategic tool in organisations, according to Bryan Kirschner, Vice President, Strategy at DataStax. He suggests that the use of large language model (LLM)-powered tools like ChatGPT may provide a new option for information workers to carry out tasks much faster, albeit with … Read more ChatGPT: More than AI, your ultimate strategic toolkit.

Key Points: A survey indicates CEOs are increasingly optimistic towards Artificial Intelligence (AI) tools due to their potential to enhance efficiency and innovation. Usage of AI increased by nearly 10% from an earlier survey, with most CEOs prioritizing AI for improved operational efficiency, cost savings, and effectiveness. According to a recent CEO survey by Marcum … Read more Marcum-Hofstra Survey: CEOs Turn to AI Amid Economic Struggles

New Jersey Governor Phil Murphy and Princeton University President Christopher Eisgruber have announced plans to establish an artificial intelligence (AI) research and development hub at Princeton University. The initiative, which is being undertaken in collaboration with the New Jersey Economic Development Authority (NJEDA), is aimed at driving job growth and economic development across the region, … Read more Princeton University: NJ’s New Revolutionary Home for AI Innovation

Key Elements: Automation in Customer Service streamlines customer interactions and enhances their experience. Artificial Intelligence (AI) and Machine Learning can predict customer needs and improve the quality of interactions. Efficient automation can lead to a more dynamic working environment and foster a sense of job satisfaction for customer service teams. Challenges in implementing automation include … Read more Transforming customer care through automated call center magic

Fresh2 Group Ltd, a B2B e-commerce and supply chain firm serving the restaurant and food industry, has announced the launch of Roxe Restaurant Robots. The innovative, robot-assisted cooking technology seeks to advance automation in culinary services. This strategic move is expected to overhaul kitchen operations significantly by automating routine tasks. The integration of this project … Read more Roxe Restaurant Robots: Fresh2 Group cooks up smart culinary automation.