TLDR:
Key Points:
- AI is being used to scam consumers, particularly older Americans.
- Government agencies are slow to address the threat.
The article discusses how Artificial Intelligence (AI) is being utilized in consumer scams, with a focus on older Americans. Government agencies, such as the Consumer Financial Protection Bureau (CFPB), are slow to address the growing threat. Financial institutions are increasingly using chatbots powered by AI technology, which can lead to negative outcomes for consumers. It is important for individuals to be vigilant in spotting common AI deceptions and to seek out human customer service when needed.