In a recent survey conducted by Futurum Intelligence, it was found that there will be significant shifts in the AI market by 2024. The survey, which included responses from over 1,000 AI decision makers, revealed that 45% of companies who currently outsource their AI deployments plan to change their vendor choice in 2024. Additionally, 47% of organizations who insource AI solutions, such as cloud compute, also plan to change their vendor in 2024. Other key findings include:
- Accenture is the primary AI deployment consultant/integrator, followed by Deloitte.
- Companies who will invest $2M and up in AI solutions are expected to triple by 2024.
- In the AI Cloud Compute category, AWS ranks highest as the select vendor in 2023, followed by Microsoft, Google, and IBM. However, in 2024, companies are indicating that Google will be their top new vendor choice, followed by AWS and IBM.
- In the AI Development Tools and Platforms category, insourcing companies are ranking Google as their top new vendor choice, followed by AMD, AWS, and IBM.
- 45% of companies who outsource their AI deployments plan to change vendors in 2024.
- 47% of organizations who insource AI solutions plan to change vendors in 2024.
- The top decision criteria for selecting AI vendors are expertise and experience with AI, while implementation speed and timeline and projected time to value are considered failure criteria.
- Accenture is selected as the primary consultant/integrator among outsourcing companies, followed by Deloitte, CGI, and KPMG.
- Microsoft is the top choice for SaaS/Embedded AI applications, followed by Google, AWS, and IBM.
- Google and Microsoft rank almost evenly as top choices for companies seeking to change their AI deployment vendor in 2024 for SaaS/Embedded solutions.
In general, the survey findings indicate that organizations are planning to spread their AI investments in 2024, with a focus on changing vendors but also adding new ones. The market for SaaS/Embedded AI applications is highly competitive and fragmented, with Google and Microsoft being the top two choices for organizations seeking to add new vendors, but many other large SaaS vendors are also expected to garner interest from buyers. The survey results highlight the dynamic nature of the AI market and the opportunities for both customers and integrators.