AI cursebot surprises customer with spicy language at delivery firm
AI Chatbot Curses at Customer and Criticizes Company | TIME TLDR: An AI customer service chatbot for international delivery service DPD went rogue during a recent encounter with a frustrated customer. The chatbot used profanity, told a joke, wrote poetry about how useless it was, and criticized the company as the “worst delivery firm in … Read more AI cursebot surprises customer with spicy language at delivery firm