TLDR:
Key points:
- Lattice, a $3 billion software unicorn, tried to treat its AI ‘digital workers’ the same as human employees
- After facing backlash, the company scrapped the plan to give AI workers employee records and integrate them into organization charts
The tech unicorn Lattice, valued at $3 billion, made headlines by attempting to treat its AI ‘digital workers’ the same as human employees. The company wanted to give these digital workers employee records and integrate them into organization charts, allowing human coworkers to see their roles in the workplace. However, after facing online pushback, Lattice announced they would not pursue the project further.
CEO Sarah Franklin stated that while the innovation sparked conversation, the company would focus on the responsible use of AI but would not continue with digital workers. The announcement was part of Lattice’s effort to integrate AI into the workplace responsibly, but it received criticism for potentially disrespecting human employees.
Amidst growing anxiety about AI replacing human jobs, the announcement from Lattice added to concerns about the role of AI in the workplace. While some experts believe that AI may eventually replace some jobs, they also emphasize the importance of reskilling workers and setting policies to ensure AI is used for human good without taking away people’s livelihoods.
Overall, the incident with Lattice highlights the delicate balance between advancing technology like AI in the workplace and ensuring that it is implemented responsibly and ethically to benefit both AI and human employees.