The founder and CEO of Wow! Momo Foods Pvt Ltd, Sagar Daryani, predicts that the year 2024 will be defined by three key elements: automation, artificial intelligence (AI), and agile formats. While reflecting on the challenges of 2023, Daryani highlights the importance of adaptability and connection with customers. Despite cautious growth, Wow! Momo Foods achieved milestones and focused on improving operational efficiency. Looking to the future, Daryani predicts that the upcoming year will be characterized by sustainability, increased demand for eat-in consumption, and a focus on value and innovation. The three As – automation, AI, and agile formats – will play a crucial role in driving growth and success for businesses in the food and hospitality industry. Daryani believes that automation will become instrumental in improving bottom-lines and product quality. AI will bring cost efficiency and personalized experiences, and 2024 will see wider adoption of AI technologies. Agile formats will play a critical role in scaling operations, reducing rental costs, and driving traffic to establishments. Additionally, Daryani predicts that a social media trend called “momo-fication” will continue to grow in India, with Wow! Momo Foods planning to expand from 35 to 50 cities by the end of 2024.
